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FAQ

What is the standard warranty?

We offer a 5 year warranty on our fixtures and a 1 year warranty on accessories. Please see our Ecosense Lighting Product Warranty for more details.

RISE product inquires

If you have general questions about RISE please read through the 101 document.

If you are having issues with a RISE installation, please review the RISE troubleshooting guide.

TROV product inquires

If you have general questions about TROV please read through the 101 document.

If you are having issues with a TROV installation, please review the TROV troubleshooting guide.

If my question was not answered, what can I do for more information?

Please feel free to Contact Us, we are happy to help with any additional questions or concerns. We look forward to hearing from you.

info@ecosenselighting.com

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Was this helpful? We are committed to continuously improving at Ecosense and welcome your feedback at info@ecosenselighting.com

Thank you.
~ Team Ecosense

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  • OIO
    • OIO Bar
    • OIO Grid
    • OIO Line
    • OIO Plane
  • TROV
    • TROV Home
    • TROV L45 & L60 RGBW
    • TROV L45 & L60
    • TROV L35 & L50
    • TROV L30 Slim
    • TROV L09 Flex
    • Accessories
    • Case Studies
  • LUMIUM
    • LUMIUM Home
    • H-Series
    • O-Series
    • N-Series
    • T-Series
    • I-Series
    • U-Series
    • M-Series
    • Case Studies
  • RISE
    • RISE Home
    • F080 Single
    • F080 Single Round
    • F080 Duo
    • F080 Quad
    • F170 Single
    • F170 Duo
    • F170 Quad
    • F380 Combo
    • Accessories
    • Case Studies
  • SORAA
    • SORAA Home
    • SORAA VIVID
    • SORAA BRILLIANT HL
    • SORAA VIVID WARM DIM
    • SORAA ZEROBLUE
    • Accessories
    • Case Studies
    • Learn
  • TEMPO
  • TECHNOLOGY
    • AURORA
    • CIRCADIAN
    • KAST
    • SORAA VIVID COLOR™